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General Terms & Conditions

Welcome to Ecclestone Cycle's Website and all the corresponding legal stuff...


Your Acceptance of this Agreement

This is an Agreement between you and all persons you represent (and for purposes of this Agreement referred to as “you,” “your,” or “user” herein) and Ecclestone Cycle Company ("Ecclestone Cycle" and sometimes also referred to as “us,” “we” or “our” herein) regarding your access to and use of Ecclestone Cycle's www.ecclestonecycle.com website and all content, information, products and services available on or through the website (collectively, the "Website").

Each time you use the Website you signify your acceptance and agreement, and the acceptance and agreement of any person you purport to represent, to be bound by this Agreement as it then reads, and you represent and warrant that you have the legal authority to agree to and accept this Agreement on behalf of yourself and any person you purport to represent. If you do not agree with each provision of this Agreement, or you are not authorized to agree to and accept this Agreement on behalf of the person you purport to represent, you may not access or use the Website.

Permission to Use Website

You may use the Website to purchase product only if you are a resident of Canada, have reached the age of majority where you live and you can form legally binding contracts under applicable law. It is solely your responsibility to determine whether your use of the Website is lawful, and you must comply with all applicable laws. Ecclestone Cycle reserves the right to request proof of identification and age.

Changes to this Agreement

Ecclestone Cycle may, in its sole discretion, change this Agreement from time to time as it relates to future use of the Website, by posting a revised Agreement on the Website. By using the Website after this revised Agreement has been posted, you signify your acceptance and agree to be bound by the revised Agreement. You may not change this Agreement in any manner.

Limits of Responsibility

We accept no responsibility for user-initiated damage and/or loss of parts incurred during operation or use of the product.

Price and/or Description Changes

All prices, pictures, and descriptions on this website are subject to change. We maintain no responsibility for inadvertent errors. When you place your order with us, you agree to the price and terms indicated on this website. Price differences related to future or past prices in our store or any other store are not refundable.

Errors on Our Website

Prices and availability of products are subject to change without notice. Errors will be corrected where and when discovered. Ecclestone Cycle reserves the right to revoke any stated offer, cancel orders, and to correct any errors, inaccuracies or omissions in any stated offer or price, including after an order has been submitted and whether or not the order has been confirmed and your payment processed.

If your payment has already been processed for the purchase when your order is canceled, Ecclestone Cycle will issue a credit in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

Payment Methods

Ecclestone Cycle accepts the following payment methods: Visa, MasterCard, American Express, Debit, E-transfers. The billing address you provide must match the billing address that is on file with the financial institution that issued the credit card. If a credit card authorization fails, we reserve the right to cancel your order without notifying you. Unfortunately, we cannot resolve credit card problems with your financial institution if a credit card is declined. It is your responsibility to settle credit card problems with the issuing institution and then place the order again when the problem is resolved.

Currency and Sales Tax

All prices are in Canadian dollars. HST will be applied to all sales. 

SHIPPING: In-Store Pick-Up Only

At this time we do not offer shipping of products purchased on-line or remotely, in-store pick-up only. Should you have a specific request, please feel free to contact us and we will consider shipping on a case by case basis.

You agree to pick-up items purchased on-line within 7 calendar days. If you are unable to pick-up the purchase within 7 calendar days, please contact us to coordinate an extended pick-up date using the details in the Order Confirmation. At the time of purchase pick-up, you agree to present Ecclestone Cycle the Order Confirmation and a piece of government-issued identification.


Should an item be less than ideal, we will return a product for Exchange or Refund within 14 days of purchase, in original packaging/and or tags, unused.

There are no refunds or exchanges on sale priced or discounted products.  All discounted items are final sales.

Any merchandise that shows signs of use (wear, dirt, smell, scuffing, mounting, installation, etc.) cannot be returned. This includes any items that have been “tested out”. Items for which the packaging has been destroyed are not returnable.

The Ecclestone Cycle Company website is designed as a tool to convey store information and inventory only.  
Ecclestone Cycle, its owners and employees bears no responsibility for any missing information or product details on this site. Ecclestone Cycle bears no responsibility for accidental incomplete or inaccurate product information or shortage of inventory.
Ecclestone Cycle reserves the right to make additions, deletions, or modification to the contents of services or products at any time without prior notice. We reserve the right to limit the purchase of products in our stores and online.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.